Shipping policy
Processing Time
• Orders are processed within 2 business days
• No processing or shipping on weekends or holidays
Shipping
Standard Shipping
• Free Standard U.S. Shipping on orders $45+ (before tax)
• Delivery times after processing:
• U.S. Mainland: 3–7 business days
• Hawaii, Alaska, Guam & Saipan (under 2 lbs):
Due to carrier transit changes, delivery may take 3–4 weeks.
Customers may upgrade to Priority Shipping for faster delivery
• International: 2–21 days depending on carrier and destination
Customs & Duties
International shipments may require customs fees or duties based on destination country. These fees are the customer’s responsibility and are not included in product pricing.
Returned Shipments
If a package is returned to us due to:
• Incorrect or incomplete address, or
• Unpaid customs or import duties
A refund will be issued for product cost only once returned to us. Shipping fees are not refundable in these cases.