Shipping policy
Please allow 2 business days for orders to be processed.
Note that we do not process or ship orders during Saturdays, Sundays and holidays.
We offer FREE standard shipping for all U.S. orders over $35 (excluding taxes).
For international orders, depending on the location, additional customs and duty fees may be charged upon delivery. These fees are not included in the price of our products.
Shipping Policy for Package Returns:
At our company, we strive to provide a seamless shipping experience for our customers. However, in the event that a package is returned due to an incorrect address or missing information, please note the following policies:
1. Refund for Products Purchased: Customers will be eligible for a refund on the products purchased in the returned package. The refund will be issued once the package is received and processed by our team.
2. Shipping Cost: Unfortunately, in cases where a package is returned due to an incorrect address or missing information, we are unable to provide a refund for the shipping cost. We kindly request customers to ensure that their shipping address is correct and updated at the time of placing the order.
3. Unpaid Customs Fees: If the package is returned due to unpaid customs fees, customers will only receive a refund for the products purchased and not for the shipping cost. It is the responsibility of the customer to comply with any applicable customs regulations and pay the required fees.
We highly recommend double-checking the accuracy of your shipping address and ensuring that all necessary information is provided when placing an order. This will help avoid any potential delays or issues with the delivery of your package.
If you have any further questions or concerns regarding our shipping policy for package returns, please feel free to contact our customer support team. We are here to assist you and provide any necessary assistance to ensure your satisfaction with our services.
Thank you for choosing our company for your shipping needs. We appreciate your understanding and cooperation.
How long does shipping take once the order has been processed?
Within the US - 3 - 7 business days
International - 2 to 21 days depending on the country and courier selected.